Klaviyo
AI-powered B2C CRM for email, SMS, push, and WhatsApp - unified customer profiles, flows, and revenue attribution.
What it does
- Email, SMS, push, and WhatsApp from unified customer profiles
- Automated flows with revenue attribution
- AI-assisted campaigns and predictive segments
Best fit
Retailers
Who is it for?
Direct-to-consumer brands selling online (where channel rules allow) that need email/SMS flows, abandoned-cart recovery, and ecommerce revenue attribution.
CBD, wellness, and ancillary consumer brands on Shopify/WooCommerce that want a mainstream B2C CRM with free-plan entry and scalable messaging.
Teams coordinating email, SMS, push, and WhatsApp from one customer profile with AI-assisted campaign building.
Operators who want campaign- and flow-level revenue reporting, benchmarks, and CDP-backed segments without bolting on a separate analytics stack.
Companies that want marketing automation and AI customer service (Customer Hub / Customer Agent) in one B2C CRM.