TRUSTED BY

Trusted clients

We run the cannabis accounting, AR collections, and sales ops you can't afford to get wrong.

Outsourced cannabis accounting, AR collections, sales order entry, finance, marketing, and data management — handled by a dedicated team with deep cannabis industry expertise. Reduce costs and enable predictable growth.

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MSO VP of Sales

"Love my weekly syncs with HQ team."

Retail CEO

"Headquarters lets us scale so much faster."

Brand Ops Director

"Finally, clean menu data we can trust."

MSO Head of Accounting

"Our AR aging dropped by 40% in month one."

Retail Email Marketing Lead

"The marketing reporting is actually useful now."

Manufacturer Founder

"Best decision we made for our backoffice."

MSO Automations Manager

"HQ team knew our stack from day one."

Brand Sales Director

"They handle the grunt work, we close deals."

Distributor Supply Chain Mgr

"Supply chain visibility has never been better."

Retail Warehouse Lead

"Inventory accuracy is finally at 99%."

Flower Brand COO

"Reduced our overhead by 30% in Q1."

01 — Sales Operations

Your real-time sales assistant handling order entry and admin.

Headquarters is your real-time sales assistant — handling all order entry, product substitutions, and admin work same-day so that your team can spend their time where it’s needed most - building relationships with your customers.

Order Entry & Coordination

Input all orders same-day into your distribution platform - getting your product to stores faster and freeing up your sales team’s time.

Inventory & Substitution Management

Keep your live menu fresh, manage product substitutions, and reduce delays due to inventory errors.

Retailer Restock Reporting

Leverage sell through & inventory data from multiple POS and inventory providers to recommend suggested reorders to buyers across the state.

Buyer Database Management

Enrich your CRM with detailed data management on retail preferences, discount rules, and contact information.

Reporting & Analytics

Track sales rep performance, SKU velocity, retailer reorder cadences and assortment gaps to maximize your sales team’s potential.

Sales Operations
02 — Accounts Receivable

Full-service receivables team to turn AR into predictable cashflow.

Headquarters AR is a full-service receivables team handling all retailer outreach, pending payment tracking, account statement reconciliation and customer database management to turn your AR into predictable cashflow.

Account Outreach & Collections

Manage daily outreach to retailers, track & confirm pending payments and update your records so that nothing falls through the cracks.

Statement Reconciliation & Credit Management

Execute regular review of retailer records to identify missing invoices, apply open credits, and spot pricing errors.

Reporting & Analytics

Share weekly reporting on open invoices by aging bucket, pending payments, and key account escalations.

Accounts Receivable
03 — Finance & Accounting

Decision-ready dashboards connecting finance to operations.

Headquarters gives your team financial clarity you can actually use — translating fragmented accounting data into decision-ready dashboards that connects finance to operations. We streamline financial processes and surface real-time insights.

Cash Flow & Forecasting

Consolidate weekly cash across entities and banks, reconcile deposit gaps, and deliver a 13-week rolling cash forecast.

Entity-Level P&L & GL Integrity

Maintain clean entity & department P&Ls, standardize COAs for 280E, allocate shared costs accurately, and catch GL issues.

Payroll & Departmental Cost Modeling

Convert payroll data into department-level cost clarity, allocate admin vs ops labor, and link fulfillment labor to profitability.

Revenue & Margin Analytics

Align distributor, POS, and COGS data to surface SKU-level margins, quantify promotions & discounts, and evaluate territory ROI.

Month-End Close & Controller Oversight

Run standardized close checklists, manage reconciliations, and deliver executive-ready variance and cash reporting every month.

Finance & Accounting
04 — Marketing

High-ROI lifecycle email and paid media programs.

Headquarters helps cannabis retailers run high-ROI lifecycle email and paid media programs that drive trackable online purchases, turning marketing into a measurable growth engine, not just “managed ads.”

Customer Lifecycle Marketing

Automated lifecycle email flows with smart cannabis-specific segmentation, disciplined testing, and margin controls.

Paid Media - Meta Ads for Dispensaries

Localized paid campaigns with ongoing creative testing and responsible scaling to drive in-market traffic.

Integrated Reporting & Creative Ops

Centralized creative workflows and weekly channel reporting that tie campaign performance to store-level outcomes.

Marketing
05 — Data Entry

Turning chaotic inventory data into a single source of truth.

Headquarters helps cannabis retailers turn chaotic, duplicate-filled inventory data into a single, accurate source of truth — reducing ordering errors, eliminating dead SKUs, and restoring trust between systems.

Master Catalog Cleanup

Identify and merge duplicate SKUs, normalize naming and category hierarchy, and deactivate unused items.

Photo, Description & Attribute Standardization

Source missing images, apply brand-consistent descriptions, enforce uniform image sizing, and track completion.

Catalog Governance & Maintenance

Perform weekly QC on new SKUs, detect missing images or descriptions, and monitor brand-submitted data.

Automation & Future Readiness

Prepare data for middleware or vendor portals, provide bulk upload templates, and create SOPs.

Master Data Management
FAQ

Frequently asked questions

How Headquarters engagements work: scope, pricing, onboarding, and where we fit next to your team.

What does Headquarters do?

Headquarters runs the back office for cannabis brands and retailers: Sales Ops, Accounts Receivable, Finance & Accounting, Data Management, and Marketing execution. Your team stays on selling and growing. We handle order entry, collections, month-end close, inventory and menu data, and the reporting that keeps it all visible.

What is cannabis back-office outsourcing?

Cannabis back-office outsourcing means handing the administrative work of running a cannabis business (order entry, collections, bookkeeping, catalog data) to a dedicated outside team instead of hiring for each seat. Done right, that team works inside your existing platforms and processes, so the output looks the same but costs less and doesn't call in sick. That's the model Headquarters was built on.

Who does Headquarters work with?

Cannabis operators of every license type: brands, distributors, manufacturers, and retailers. Headquarters supports over 40 operators, including Kiva Confections, Eaze, 710 Labs, Nabis, Ascend Wellness Holdings, Embarc Dispensaries, and Verano.

How is Headquarters different from hiring in-house or using a staffing agency?

Headquarters differs from a staffing agency in three ways. We only work in cannabis, so 280E, seed-to-sale reconciliation, and platform quirks are daily work rather than a learning curve. You get a coordinated team instead of a single hire, so coverage doesn't disappear when someone is out. And the math works: no salaries, payroll taxes, benefits, or laptops. Operators typically save 30–50% versus internal headcount. For a full finance stack, that's roughly $425K a year (see the F&A breakdown).

What platforms does Headquarters work in?

Headquarters works inside the platforms cannabis operators already use: LeafTrade, LeafLink, Distru, Nabis, Treez, IHeartJane, QuickBooks Online, Microsoft Dynamics, Hoodie, and Headset, among others. We work in your systems, not around them.

Do we have to hand over everything, or can we start with one service?

Start wherever the pain is worst. Most clients begin with a single service line, usually AR, order entry, or bookkeeping, and expand once the results show up. Nothing requires you to take the full platform.

Will Headquarters replace my team?

No. Headquarters extends your team. Your people keep the relationships and the strategy; we take the repetitive, error-prone work that eats their week. A rep spends time closing instead of keying orders. A controller spends time forecasting instead of chasing invoices.

How does pricing work?

Headquarters pricing is a flat monthly fee scoped to the workflows we take on, not a one-size-fits-all retainer. Talk to us and we'll scope it against what the same coverage would cost you in headcount.

How long does onboarding take?

Most workflows go live in two to four weeks, sometimes sooner. Our team already knows the cannabis platforms and the workflows that run on them, so there's no ramp-up on tooling. Deeper integrations take longer, and onboarding includes a data audit so we're building on clean inputs.

How do you keep our data secure and confidential?

Every engagement starts with an NDA, and the work happens inside your own systems under permissions you control. You grant the access, you can see everything we do, and you can revoke it at any time. Headquarters doesn't move your data into tools you can't see.

Where is the Headquarters team based?

Headquarters runs out of Los Angeles, with operations teams in Mexico and Serbia. Coverage is structured around US business hours, so work keeps moving no matter which time zone your operation runs in.

How do we get started?

Book a call through tryheadquarters.com. We'll look at your current workflows, show you what Headquarters would take over, and put a scope and a price on it.

The HQ Team

We're not just a staffing partner - we're a team of industry veterans, data nerds, and problem solvers dedicated to your growth.

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