Springbig
Cannabis loyalty, CRM, and messaging platform powering rewards, retention, and winback automation.
Springbig is a cannabis-focused loyalty and customer relationship management platform that specializes in text message marketing and customer segmentation. The platform enables dispensaries to create customized rewards programs, send automated SMS campaigns with Autoconnect technology, and segment customers for targeted marketing campaigns. With integrations to top cannabis POS systems and METRC compliance, Springbig helps retailers build customer loyalty, drive repeat visits, and increase basket sizes through data-driven marketing.
At a glance
- Starting price
- Custom
- Category
- Email & SMS
- Cannabis focus
- Cannabis Specialized
- Founded
- 2017
- Company size
- Mid-market
- Contract
- Annual
What it does
- Cannabis loyalty rewards with SMS Autoconnect
- Customer segmentation for retention and win-back
- Integrations with leading dispensary POS systems
Key features
Rewards program · Autoconnect SMS · Customer segmentation · Integration with top POS
Best fit
Retailers, Operators
Who is it for?
Retailers that need rewards, customer retention, and reactivation campaigns for cannabis shoppers.
Operators using compliant messaging, segmentation, and campaign automation to drive repeat visits.
Springbig's official social-equity page describes discounted setup access for eligible cannabis businesses.
Markets served
Springbig lists availability in 13 of 50 states: California, Colorado, Florida, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, Ohio, Oregon, Pennsylvania, Washington.
Integrates with
Ratings elsewhere
- G2: 3.5 / 5 from 1 reviews
- Capterra: 3.1 / 5 from 14 reviews
Ratings are collected from the named third-party review sites, not from Headquarters.