Get your free $100 Million Cannabis Accounts Receivable Playbook in 30 seconds.

Five stacks of banknotes on a line, each shorter than the last from left to right as an invoice ages past due, with coins tumbling away from the smallest and a curve falling across the top

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5 stagesStep-by-step checklistsScripts you can copyA weekly report that worksAI agent compatible

Built from the process Headquarters runs for cannabis operators every day.

Five stages, in order

The process runs from the day you deliver to the day the balance is resolved. Each stage has a checklist, a script you can copy, and a line telling you what to record before you move on.

Five stages on a single line, from a light marker to a dark one, each with a checklist hanging from it
1
Invoice
Send it, and make sure it landed.
Delivery day
2
Confirm
No confirmation? Go find out why.
Within 72 hours
3
Collect
Work the cadence until you have a payment date.
Due date to 29 days
4
Escalate
Bring in sales and decide about shipping.
30+ days past due
5
Resolve
Close it out one way or the other.
Day 45 to 60

Invoices do not go unpaid because someone forgot to send an email.

They go unpaid because no one owns the follow-up, nobody confirmed the invoice was even received, and by the time anyone notices, the balance is sixty days old and the person who took delivery has moved on.

This playbook fixes that with one repeatable process. Work it in order, every week, and the results take care of themselves.

What you get

Format

An 8 page PDF

Free to download, free to keep, and free to circulate inside your own team.

Checklists

Every stage, step by step

Tick-box lists for each of the five stages, plus a setup checklist for before you start.

Scripts

Email and phone, written out

The delivery-day email, the 72-hour call, the promise confirmation, and the day 45 written notice.

Cadence

A schedule that runs itself

What to do three days before due, on the due date, then at plus 3, 7, 14 and 21, and which channel to use.

Hold rules

When to stop shipping

The tests for whether an account goes on hold, and how to choose between keep shipping, payment first, and a full hold.

Weekly report

Seven numbers and a meeting

What to track, a thirty-minute agenda, and the eight-column tracker that beats AR software nobody keeps current.

Give your team something to follow

Yours free. Built from the process Headquarters runs for cannabis operators every day.

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