Headquarters
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Headquarters is hiring!

Invoicing Specialist

🕒 Full-time, 100% Remote
📌 Mexico

👋 About Us

Headquarters is a global start-up which partners with US cannabis companies and provides assistance to their financial sectors, sales operations and logistics teams. The distinctive skill set our team acquired over the years allows us to work on exciting projects which help shape new, processes and solutions in an emerging market.

Our Invoicing team processes over $10,000,000 per month for some of cannabis industries largest companies.

📙 About the Role

Your duties will be to:

• Review any deductions or short paid invoices, identify the root cause, and collaborate with the internal department(s) to expedite dispute resolution
• Assist the cash applications department with resolving payment application discrepancies (ensure the adjustments are completed in a timely fashion)
• Meet or exceed targeted collections metrics, reduce past dues, bad debt reserve exposure, and other quantitative targets
• In partnership with our tax team, obtain a general understanding of the tax implications of order adjustments and ensure order adjustments are in line with the proper tax treatment
• Maintain recordkeeping of all disputes and deduction reasons in a brand partner and partner folder for retailers
• Identify and drive process improvement for reducing administrative costs by streamlining processes and reducing deduction volume
• Assist with billing functions as needed
• Reconcile and analyze customer balance differences and deductions accurately and in a timely manner

📜 Role Requirements

• Advanced English skills
• 3+ years of related experience in a fast-paced environment
• Experience working with Excel specifically (Vlookup, Sumif pivot tables)
• Demonstrated experience meeting customer service-level agreements
• Able to work independently; proactive and able to take the lead when needed
• Basic knowledge of accounting principles

🔘 Preferred Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or other related field
• Experience in CPG, Retailer, and / or Distribution space
• Cash application, collections, or other order to cash experience
• Basic knowledge or experience working with Excel specifically (Vlookup, Sumif pivot tables)
• Interest in this recently developed industry

⚙️ Candidate Process Summary

Step 1: Initial interview
Step 2: Handwritten Cover Letter
Step 3: Assignment
Step 4: Supervisor / Client interview
Step 5: Checking references, equipment and internet speed (with your permission)
Step 6: Offer

🤲 Benefits

• Work from home
• Learning and development advisor / consultant
• Salary increase opportunities based on performance
• Work with largest companies in the cannabis industry - we process $10M/month

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